Modernizing Your Maintenance Process

When given the maintenance test, are you "falling behind" or are you "advanced"? Over the past 10 years, the multifamily industry has made extraordinary enhancements to marketing platforms, online leasing and social media however what has changed to the maintenance process? Do the maintenance teams have mobile access to new service requests, or do they still need to come to the office to get them? Can your Service Manager ordering online and are your maintenance teams following new safety guidelines as they continue to work? When it comes to the maintenance process, whether you were falling a little behind or were already advanced, enhancements to the maintenance workflow will prove invaluable when we get back to some normalcy. With maintenance playing a key contender to why residents renew, now is your time to evaluate this process and put new applications into a place that will make your property come out shining! Maintenance Gone Mobile The easiest solution for your maintenance teams is to discover a product that they can access from anywhere! Hours used to be lost just entering a ticket into the system, more time lost getting the information to the team, and often days would pass before follow-up is done. Mobile Facilities has helped to close all these gaps providing maintenance teams a live view of open tickets, ability to communicate with residents through the app, on the spot access to close a service ticket, document communication and provide managers with move-in/out photos directly from their mobile device. While office teams are scrambling to perfect their virtual offices, the maintenance teams effectively look for ways to minimize steps along the way to be both productive and safe. Click here to learn more about what mobile options Mobile Facilities can do for your maintenance workflow. It is truly a game-changer to the way your maintenance team will rise to the top. Common entry doors, lockboxes, mailrooms, internal and external stair railings, and...