Meet a RealPage Everyday Hero
hero (noun): a person admired for achievements and noble qualities
What does an everyday hero look like? You may encounter one and not even know it until the story is revealed.
Meet Grant Corbett, a RealPage® submeter service technician who put everything on the line to save a resident's pet from a very serious situation. His story is indicative of selflessness and courage that, as CEO and President of RealPage Dana Jones says, "doesn’t always come through on a résumé. I am so thankful we have Grant, and I know we have more like him who rise to the occasion to do great things."
The day started at a multifamily community
One chilly morning back in January, Grant Corbett headed out the door like he has done every day for the past five months since starting as a RealPage service technician. He was on his way to a multifamily property in the Seaport district of Boston, a neighborhood known for trendy restaurants, lively nightlife and the site of the historic Boston Tea Party incident. Little did he know that what started as a routine day would change in a blink of an eye.
As a service technician on the submeter team (hired just five months prior), Grant supports utility management systems within multifamily communities by installing, maintaining, testing, troubleshooting and repairing AMR equipment. His role on this team is important because he ensures electric, gas and water submeters are always accurate, compliant and working properly. In turn, property management saves costs and increases cash flow when tenants are billed for actual use of utilities, which encourages conservation of resources.
That day, Grant was assisting the staff maintenance team with a water meter in a rental unit located on the second floor of the 17-story high-rise residential apartment building. Out of nowhere, a fire alarm sounded from a fourth-floor unit.
Then, things turned dangerous.
He immediately jumped into action and headed toward the blaring noise after...