Creative Ways to Retain Renters

During the month of November, American’s thoughts typically turn towards things for which they are grateful: family, friends, pets, jobs, bacon (just me?). For property owners and managers, it’s equality important to remember to express gratitude and thank your residents. However you choose to express gratitude, though, make sure it’s genuine. Most of the time people can tell whether you’re being sincere or not, and in this age of social media, experiences, both good and bad, will be shared. Make sure your resident’s experiences make the good list with these creative ideas for expressing gratitude and saying, “thank you.” After all, giving thanks should be a year-round event. Here are 15 creative ways to thank your residents: 1. Hand-written notes I realize this is a bit old school, but when was the last time you received a hand-written note? I received one after presenting at the Greater Dallas NARPM Chapter earlier this year and I loved it so much it’s hanging on my wall. Trust me when I say if you thank your residents in a personalized and hand written note, it will not go unnoticed. 2. Gate-side services The sky is the limit on this one. Here are a few ideas the staff of PMI and RealPage suggested: Coffee at curbside (or hot chocolate, juice, etc.) as the residents pull out of the parking lot When residents pull into the parking lot in the evening, greet them with $5.00 pizzas from a local vendor Provide morning breakfast for residents as they leave for work (think danishes, breakfast sandwiches, etc.) While we’re talking about breakfast, how about a full-blown pancake social. It’s a different spin on the community pool party (which is a good idea, too) 3. Lotto ticket (where applicable) This one is tricky because not every state offers a lottery. But where allowed by law, and the home office, why not send out holiday cards with a lotto or scratch-game ticket. 4. Create a local busines...