4 Hot Learning Trends for Property Management Companies

Your staff is your #1 investment. Yet too many property management companies still consider staff as a somewhat static asset when in reality you can be constantly increasing their value through an organized and consistent learning program. The investment in learning is minuscule compared to the payoffs in expanding skillsets that improve your employees’ competence and allow you to move them up to positions of greater responsibility. Hiring from outside your company can never compete with the cost-effectiveness of filling vacant positions from within your own ranks. Realizing this, many PMCs are eagerly embracing learning management programs. They come in all shapes and sizes. Some are casual and haphazard while others are disciplined and highly organized. The best have employees systematically improving their knowledge and skills, and incorporate some form of monitoring to ensure nobody is letting their training be put on a back burner in order to get their “real” work done. Too often this results in training being permanently neglected. After all, there’s always something that has to be done this week—and training can wait, right? Today’s most effective learning programs aren’t just monitoring compliance, however. They’re also incorporating innovative techniques that make learning more enjoyable, flexible and memorable. That’s one reason we’re beginning to see the term “learning” used more frequently than the dreaded “training,” with its connotations of forced drudgery. These things being said, here are four of the hottest trends in learning you should keep your eye on today: Gamification This one is becoming less a “trend” than a “must-have.” The benefits of the infusion of competition, contests and rewards into learning is now so well-established that it’s beyond debate. People love to compete. They love to be rewarded for their achievements, ev...