Americans with Disabilities Act compliance is going beyond the physical equipment around the property and into the digital age. Website accessibility for the disabled has become a hot topic in recent years and the multifamily community needs t…
Chat is where it’s at with American consumers, and that includes apartment seekers.
Fifty years after the first host-to-host internet connection, online chat in 2019 has become the preferred method of communication over email, text, and…
The accounting, purchasing, and budgeting processes in property management don’t have to be painful.
Managing the complexities of a large or small portfolio of apartments and other lease properties requires a keen eye and efficient proc…
In many parts of the U.S., Spanish speakers now make up a large part of the maintenance and housekeeping staff at many multifamily properties. And while Spanish versions of courses are now part of most multifamily learning management systems, …
Your staff is your #1 investment. Yet too many property management companies still consider staff as a somewhat static asset when in reality you can be constantly increasing their value through an organized and consistent learning program.
Th…
April’s Texas Apartment Association 2018 Education Conference was time to absorb not only some good fare and a slow stroll on the Riverwalk but emerging trends in the apartment industry. And maybe a moment to wishfully think about the ch…
Property managers have probably heard over and over the reasons why residents or applicants don’t want renters insurance. “Renters insurance is too expensive,” “My stuff isn’t worth that much anyway,” and &l…
The World Wide Web has changed everything. Today, those Americans not online have shrunk to less than one-tenth of the nation’s total population, from 48 percent in 2000, according to Pew Research. For our residents, the internet is inte…
The World Wide Web has changed everything. Today, those Americans not online have shrunk to less than one-tenth of the nation’s total population, from 48 percent in 2000, according to Pew Research. For our residents, the internet is inte…
We’ve heard it time and time again—content is king. As the substance of marketing endeavors, content attracts and builds rapport with audiences, establishing trust, credibility, and effective dialogue. While the marketing landscape…