Will Rogers captivated audiences with his frontier-style storytelling and humor. He found the right blend of content while appealing to the masses with a plain yet inspiring message.
The youngest of eight children born in the Cherokee Nation …
Analysis of detailed operational metrics is just one way to assist in determining asset health. The view down below reveals various performance metrics essential to driving key day-to-day decisions for property managers. But asset managers nee…
In today’s review-centric world, an internet search for a business usually yields some sort of quick rating or score as a guide. Three stars. Four stars. Five stars.
Ratings can give the user a fast assessment of a business, event or pr…
A big challenge facing facilities maintenance teams at multifamily properties every day is reducing exposure to COVID-19 in the process of apartment cleaning, including not just the units themselves but also leasing offices, common areas and o…
The “4 P’s” of marketing – product, place, promotion, and price. It’s the classic approach ingrained in every marketing strategist’s repertoire in Marketing 101, long before digital technology led the masses throu…
Apartment maintenance teams can boost resident satisfaction significantly by preparing for the unexpected. Timely response to maintenance requests is consistently at the top of the list of resident concerns, so being equipped with the right te…
Expense management is critical at any point during a run, but as cycles wane the need for preserving a budget lead or making up lost ground becomes more important. Eyes on spending get sharply focused on all operational facets, especially faci…
A Paul Rhodes education session is always a good way to spend part of the day at a multifamily conference, especially after lunch when the eyes get heavy. His sermon-like presentations always grab everybody’s attention. There’s bou…
The perception of maintenance is a much discussed topic in the industry today. Because maintenance personnel are frequently on the grounds, they have become the face of apartment communities. They are often more visible than the front office s…
Behind the scenes of the National Apartment Association’s CampusConnex in Orlando this February, about 30 women in the student housing industry gathered. Many were colleagues, coworkers and even competitors, vying for the growing share o…