Just about any student housing operator will gladly take a helping hand during spring and fall semester turns. That’s when, amid a flurry, students move-in en masse to their new living quarters just before classes begin. It’s the peak of peak season. Lines form to the right. RealPage’s student team was more than happy to offer assistance to housing operators this fall. More than 25 employees visited 20 properties nationwide and did everything from lending support for the company’s technology solution to answering questions from students and parents about who cleans out the fridge. “We were involved in simple tasks, like handing out maps and directing students to their new apartment,” said Casey Carnegie, an account manager of Asset Optimization, “and some more tense discussions, like mitigating parental concerns of their child moving into an apartment with messy roommates.” Expanding the understanding of the move-in process “Move-in Relief Days” were similar to an educational event several years ago. RealPage employees experienced first-hand one of industry’s busiest days of the year at several customer properties. One visit was so moving that a software developer came back with renewed interest to make student housing property management easier, because operators simply needed help. Similarly, this year’s event gave employees valuable field experience while providing extra eyes and ears for customers. Team members from code writers to senior leaders were able to expand the organization’s understanding of how student housing operates to better provide solutions that innovate and simplify for operators everywhere, said RealPage Vice President of Student Housing Whitney Kidd. “Supporting our student partners is a core value of the RealPage Student team,” she said. “We understand turn is the most challenging and taxing time of the year for our customers and we are committ...

Just about any student housing operator will gladly take a helping hand during spring and fall semester turns. That’s when, amid a flurry, students move-in en masse to their new living quarters just before classes begin. It’s the peak of peak season. Lines form to the right. RealPage’s student team was more than happy to offer assistance to housing operators this fall. More than 25 employees visited 20 properties nationwide and did everything from lending support for the company’s technology solution to answering questions from students and parents about who cleans out the fridge. “We were involved in simple tasks, like handing out maps and directing students to their new apartment,” said Casey Carnegie, an account manager of Asset Optimization, “and some more tense discussions, like mitigating parental concerns of their child moving into an apartment with messy roommates.” Expanding the understanding of the move-in process “Move-in Relief Days” were similar to an educational event several years ago. RealPage employees experienced first-hand one of industry’s busiest days of the year at several customer properties. One visit was so moving that a software developer came back with renewed interest to make student housing property management easier, because operators simply needed help. Similarly, this year’s event gave employees valuable field experience while providing extra eyes and ears for customers. Team members from code writers to senior leaders were able to expand the organization’s understanding of how student housing operates to better provide solutions that innovate and simplify for operators everywhere, said RealPage Vice President of Student Housing Whitney Kidd. “Supporting our student partners is a core value of the RealPage Student team,” she said. “We understand turn is the most challenging and taxing time of the year for our customers and we are committ...